Terms of Service

These Terms of Service ("Terms") govern your access to and use of the ACTIQO website and services. ACTIQO ("ACTIQO", "we", "our", or "us") is operated by FindYourVine LLC, a Michigan-based company. By using ACTIQO, you agree to these Terms.

1. Who Can Use ACTIQO

You must be 18 years or older to create an account. Only adults hold ACTIQO accounts.

If you create a profile for a child, you represent that you are that child’s parent or legal guardian, or are otherwise authorised to provide and manage information about them. Children do not have their own accounts and do not access the service directly.

2. Your Information and the Permission You Give ACTIQO

You keep ownership of the information you add to ACTIQO. Nothing in these Terms transfers ownership of your content to us.

To operate the service you use, you grant ACTIQO a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, modify, adapt, translate, format, transmit, display and process the information you submit — and to create derivative works of it — solely for the purposes of operating, providing, securing, supporting, improving and developing the service, and of producing the schedules, leave times, Game Plans, Check-Ins, cost tracking, Insights, summaries, reminders and coordination features you have asked for.

This licence extends to sharing that information with the service providers listed in our Privacy Policy, and to the people you invite — co-parents, caregivers and other household members — to the extent of the access you grant them. It lasts as long as you keep the information in ACTIQO, and it ends when you delete the information or your account, except for the backups and legally required records described in the retention schedule in our Privacy Policy, and except for de-identified and aggregated information as described below.

You are responsible for having the right to submit the information you provide, including information about other adults in your household and about your children.

3. Aggregated and De-identified Information

ACTIQO may create aggregated and de-identified information from service data — for example the frequency of an activity category in a region, or enjoyment trends by age band — and may use, retain and disclose it indefinitely to improve and develop the service, to produce recommendations, benchmarks and research, and to support planning.

This information is built from age bands, activity categories, frequency, and distance and cost bands. It is not built from names, contact details, addresses, coordinates or verbatim text, and it is not used to identify you or your family.

4. ACTIQO’s Technology

The ACTIQO service — including the software, its design, interfaces, text, graphics, logos, the ACTIQO name and brand, and the models, methods and scoring approaches behind its features — is owned by ACTIQO or its licensors and is protected by intellectual property law.

You may use the service as these Terms allow. You may not copy, modify, distribute, sell, lease, reverse engineer or attempt to extract the source code of any part of it, or use it to build a competing product, except where that restriction is prohibited by law. Feedback you choose to send us may be used without restriction or obligation to you.

5. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose;
• Attempt to gain unauthorised access to any account, system or data;
• Interfere with or disrupt the operation, integrity or security of the service;
• Enter information about a child you do not have parental or guardian authority to provide;
• Misuse invitations, sharing links or messaging features.

Our Acceptable Use Policy sets out these expectations in full and forms part of these Terms.

6. Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly of any unauthorised use.

7. Text Messages

ACTIQO sends text messages only for Check-Ins and related reminders, and only where you have verified a phone number and opted in. Text messages are used for Check-In purposes only; ACTIQO does not send marketing text messages.

Reply STOP to any message to unsubscribe, or HELP for assistance. Message and data rates may apply depending on your mobile carrier. Consent to receive text messages is not a condition of using ACTIQO.

8. Access, Plans and Pricing

ACTIQO is currently offering Early Access. Accounts created through Early Access are granted complimentary access to the Family experience: no payment is required to obtain or maintain Early Access, and no payment method is collected as a condition of Early Access. Early Access is not a subscription and is not a trial of a subscription. No trial countdown runs against an Early Access account.

Early Access is not a promise that ACTIQO remains free permanently. ACTIQO expects to introduce paid plans in the future. Any change will be communicated to Early Access families in advance, and no charge will occur unless a family actively chooses a paid plan.

The remainder of this section applies only if and when ACTIQO introduces paid plans. It does not describe Early Access, and no part of it applies to an Early Access account. If ACTIQO introduces paid plans, ACTIQO may separately offer promotional trials for those plans. Any trial duration, eligibility requirement, payment-method requirement, renewal term and price applicable at that time will be disclosed before enrollment. Where a trial requires a payment method, the applicable subscription charge begins after the trial period unless the subscription is canceled before the trial ends. Purchases made through an app store are billed and refunded by Apple or Google under their terms, and Apple-managed subscriptions may be canceled through the user’s App Store subscription settings. Other subscriptions may be managed through ACTIQO where available. Prices and renewal terms are displayed before purchase.

9. Changes to the Service

ACTIQO is actively developed. We may add, change, or remove features, and we may change how a feature works. Where a change materially reduces functionality you rely on, we will give notice where it is reasonable to do so. We may suspend the service for maintenance, and we do not guarantee uninterrupted or error-free availability.

10. AI-Assisted Features and Informational Content

Some ACTIQO features are generated with the assistance of AI, as described in our Privacy Policy. AI output is informational and can be wrong. Insights, summaries, suggestions, scores, tiers, cost estimates and drive-time estimates are decision support, not advice.

ACTIQO coordinates, surfaces, organises, calculates, reminds and provides decision context. The family remains responsible for the real-world action and the decision. ACTIQO does not provide medical, psychological, educational, financial or legal advice, and nothing in the service is a diagnosis or a professional assessment. Consult a qualified professional where you need one.

11. Disclaimers

The service is provided “as is” and “as available” without warranties of any kind, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement, to the extent permitted by law.

12. Limitation of Liability

To the extent permitted by law, ACTIQO shall not be liable for indirect, incidental, special, consequential or exemplary damages, or for lost profits, lost data or loss of goodwill, arising from or relating to your use of the service.

13. Ending Your Account

You may delete your account at any time from Settings. Deletion is irreversible; the retention schedule in our Privacy Policy describes what happens to your information afterwards, and you may export your data before deleting.

We may suspend or close an account that violates these Terms or the Acceptable Use Policy. Where it is reasonable and lawful to do so, we will give notice and an opportunity to resolve the issue first.

14. Changes to These Terms

We may update these Terms. The updated version will be posted on this page with a revised “Last Updated” date. Where a change is material and we can reasonably reach you, we will communicate it by email before it takes effect. Continued use of the service after an update constitutes acceptance of the revised Terms.

15. Third-Party Integrations and Connected Calendars

You may choose to connect ACTIQO to a third-party service, such as Google Calendar. Connecting one is optional, and ACTIQO works without it.

When you connect a service, you authorise ACTIQO to access and process the information from that service that is needed to provide the integration you selected. For a calendar connection, that means reading your calendar list so you can choose calendars, and reading events on the calendars you choose. ACTIQO does not create, change or delete anything in a connected calendar.

Third-party services are operated by the companies that provide them and remain governed by those companies’ own terms and privacy policies. We do not control a third-party provider’s availability, accuracy or behaviour, and an integration may change or stop working if the provider changes or withdraws it.

You may disconnect an integration at any time in ACTIQO, and you can withdraw access from the provider’s own account settings where it offers that.

How ACTIQO handles information from a connected calendar — what it reads, what it does not do, how it is used, and how long it is kept — is described in our Privacy Policy.

16. Privacy

Our Privacy Policy explains what we collect, how we use it, who we share it with and how long we keep it, for both the ACTIQO application and this website. Our Cookie Policy explains the cookies and similar technologies used on this website.

17. Governing Law

These Terms shall be governed by the laws of the State of Michigan.

18. Dispute Resolution

Any disputes arising from these Terms or use of ACTIQO shall be resolved through binding arbitration in the State of Michigan, unless otherwise required by law. Users waive the right to participate in class-action lawsuits.

19. Contact