Privacy Policy
ACTIQO ("ACTIQO", "we", "our", or "us") is operated by FindYourVine LLC, a Michigan-based company. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
ACTIQO is intended for use by parents or guardians. Users should not submit personally identifiable information about children. Any activity-related inputs should be general and non-identifying.
1. Information We Collect
Personal Information
Information that can identify you personally, including:
- Name
- Email address
- Account credentials
- Payment information (when subscriptions are enabled)
- Communications you send to us
Usage Data
We may automatically collect certain information about how users interact with our website and services, including device type, browser type, IP address, pages visited, time spent on pages, and interaction events.
Family Activity Data
If you use the ACTIQO product, we may collect information you choose to input, such as family activities, scheduling information, reflections or evaluations, and activity-related notes or feedback. This information is used solely to provide insights and recommendations within the ACTIQO platform.
2. How We Use Your Information
We use collected information to provide and improve our services, operate the ACTIQO platform, generate insights and reports based on user inputs, communicate updates and support, respond to inquiries, prevent fraud or abuse, and comply with legal obligations. We may also use anonymized or aggregated data to improve our product.
3. How We Share Information
We do not sell your personal information.
We may share information with trusted third-party service providers that help us operate our services, including website hosting providers, payment processors, analytics providers, email delivery services, and infrastructure and cloud providers. These providers are only permitted to process information on our behalf and for specific business purposes.
4. SMS Messaging and Consent
ACTIQO offers optional SMS messaging features designed to make it easier for parents to record reflections about their children’s activities. If users choose to enable SMS notifications, we may send occasional messages related to activity reflections, reminders, or platform interactions.
- Message frequency may vary depending on user activity and scheduled check-ins.
- Users may opt out of SMS messaging at any time by replying STOP to any message. For assistance, reply HELP.
- Message and data rates may apply depending on your mobile carrier.
- We do not sell or share mobile phone numbers with third parties for marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to understand website usage, improve performance, remember preferences, and analyze traffic patterns. Analytics are consent-aware and respect Do Not Track signals. You may control cookies through your browser settings. See our Cookie Policy for more detail.
6. Data Security
We take reasonable measures to protect personal information using industry-standard safeguards. However, no internet-based service can guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to request access to your data, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to opt out of certain data processing.
To make a request, use the form in Section 8 below or contact us directly.
8. Request Data Deletion
You have the right to request deletion of your personal information at any time. We will process deletion requests within 30 days and confirm by email.
Delete My Data
Submit your email address below and we’ll permanently delete all personal data associated with your account, including your email address, any submitted form data, and waitlist registration. Deletion is permanent and cannot be undone.
Your request will be processed within 30 days. We’ll confirm deletion by email. This action is permanent and cannot be undone.
9. Data Retention
We retain personal information only as long as necessary to provide services, maintain legal compliance, resolve disputes, and enforce agreements.
10. Children’s Privacy
ACTIQO is intended for use by adults managing family activities. We do not knowingly collect personal information from children under 13.
11. AI and Data Processing
ACTIQO uses structured inputs provided by users to generate insights and recommendations. These insights may be generated using automated systems or artificial intelligence models. We do not use personally identifiable information to train public AI models, and all processing is designed to support user-specific insights only.
12. Advertising and Analytics
We may use analytics tools and advertising platforms to understand user behavior and improve our services. These tools may use cookies or similar technologies to collect information about how users interact with the website.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. If changes occur, the updated version will be posted on this page with a revised “Last Updated” date.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights: